FREQUENTLY ASKED QUESTIONS
Yes, the product you receive will match the image shown on our website. We ensure that our images accurately represent the items in terms of design, color, and features. However, slight variations may occur due to lighting or display settings.
You can view your sales receipt in the confirmation email sent to you after your purchase. Additionally, you can log in to your account on our website and access your order history to download your receipt. If you need further assistance, feel free to contact our support team.
To return an item, please follow these steps:
- Check our Return Policy: Ensure the item is eligible for return within the specified timeframe.
- Contact Support: Reach out to our customer support team to initiate the return process and receive a return authorization.
- Package the Item: Carefully pack the item in its original packaging, including any accessories, and attach the return label provided by our team.
Once we receive the returned item, we’ll process your refund or exchange promptly
Yes, we strive to restock items that are indicated as “out of stock” as quickly as possible. You can sign up for notifications on the product page to be alerted when it becomes available again. If you have a specific item in mind, feel free to contact our support team for more information on restock timelines!
You can ship your order to any address within the delivery regions we serve. During checkout, simply enter your preferred shipping address, and we’ll ensure your order is delivered there. If you have any questions about shipping options or regions, feel free to contact our support team!
